Step 1: Download RustDesk

• Visit the RustDesk website (0:20)
• Choose the version for your operating system (Windows, macOS or Linux) (0:27)
• Download and install RustDesk by following the on-screen instructions. (0:40)

Step 2: Open RustDesk (0:52)

• Once installed, open RustDesk. 
• You’ll see a small window with two key pieces of information
  • Your ID
  • Your One-time password

Step 3: (optional) Setup Relay ID for a Secure Connection (1:07)

• Click the menu icon (☰) in the top-right corner of the RustDesk window, then select “Settings” (or the gear icon, depending on your version).
• Click "Network" from the left hand settings menu.
• You may be asked to click a blue "Unlock security settings" button before you can continue. Click this and type in your local computer password.
• Click the ID/Relay server button and in the popup copy the details below: (1:47)

  ID Server: rustdesk.salonguru.net
  Relay Server: rustdesk.salonguru.net
  Key: JSOoer9Ck7qzgCXj79aY+sT59fLjV+Tjo8CD0LciT40=

Please leave the API server field blank. Click OK to save the settings and you should see a "Successful". You can then close the settings page.

Step 4: Share Your Details (2:00)

When you contact our support team, they’ll ask for your RustDesk ID and One-time password. Share these details only with our Tech Team as this allows them to connect to your device securely.

Security Note:

All RustDesk connections are end-to-end encrypted when setup fully. Our team can only connect with your permission, and you remain in full control at all times.