Re-Opening Your Salon, Spa Or Barbershop
HOW TO PREPARE FOR YOUR SALON, SPA OR BARBER SHOP RE-OPENING
FRIENDLY NOTE! This is an important but BIG read so get yourself a cuppa and please view it on a laptop or PC rather than your mobile.
There is no doubt the world will be a very different place when you are allowed to reopen your salon, spa or barber shop, with a firm focus on keeping your clients and your team safe.
We are closely watching other countries to see how they handle the gradual re-opening of shops and salons and will share this information with you, as well as any Government guidance.
From what we can see so far, the hair and beauty sector is likely to be given a set of rules and recommendations to follow. People will want to maintain a level of social distancing, protect themselves by wearing masks and gloves, and only visit salons which are observing high levels of hygiene and taking precautions to avoid staff and clients catching and spreading the Coronavirus.
Below we have some ideas for you to consider so you can prepare for 'the new normal', with changes that are likely to remain in place for several months and may even result in permanent changes to the face of the hair and beauty industry. Use this time wisely and view it as an opportunity to reassess all that you do.
WHAT THE 'NEW NORMAL' MIGHT LOOK LIKE IN YOUR SALON, BARBERS OR SPA
Imagine a salon with fewer clients, all observing social distancing, and enjoying an end to end service at the hands of one stylist. The client has already received a video consultation and signed a document stating they will observe the new rules that have been set in your salon.
Upon arrival they find the salon door locked, but a note with a number they must ring or text to gain access. Their stylist, wearing a disposable mask, greets them with a friendly word but no hand shake or hug. The client is shown where to hang up their own coat, and is pleased to see the stylist using the hand sanitiser and asking the client to follow suit. The client is then given a disposable mask, gloves and a freshly laundered or disposable towel.
The client accepts your salon is no longer offering beverages or magazines and that they must arrive alone for their appointment (no children or pets allowed). They tell you they love the fact you're now open seven days a week with several late night opening options. They also understand why you have had to introduce a different pricing structure for their service.
As the stylist sanitises her styling tools in front of the client, the client notices the list on each mirror highlighting the new standards set in place to safeguard clients and the team at the salon. It's then off to the wash area, where social distancing continues to be applied, before returning to the styling station for a much-needed hair colour and cut!
Thirty minutes later another client arrives and a second stylist appears, having changed into his work clothes in a dedicated room at the back of the salon upon arrival. He follows the procedure with his client. Both clients note how responsible the salon is being as the second stylist wipes down the door handles, sprays the styling station, and cleans the wash area in preparation for a new client.
After the appointment, each client remains seated and pays via a credit card reader at the styling station. The credit card machine is carefully wiped down after each use.
The clients are delighted with the whole experience and remember to leave a 5 star review and tell all their friends that it's now safe to get their hair done at YOUR salon.
What are other salons doing? Listen to this Grow My Salon Business Podcast HERE.
